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This program covers study skills, interpersonal relationship skills, communication skills, how to predict and evaluate human behavior, business ethics, management by statistics, basic organization, organizational design and structure, interoffice communication systems, executive basics, leadership, planning and writing programs, increasing efficiency, basic non-accounting financial management, and how to write effective company policy.

It combines theoretical knowledge with practical application of principles and techniques. The program focuses on application in real business situations. Faculty-supervised apprenticeships are included which give the student practical experience in using the skills and knowledge learned in the different segments of the program in a variety of businesses or organizations. A faculty-supervised Final Practical Application requires the student to combine all the knowledge and skills learned to actually work in an organization in a management capacity. A student who is currently employed may complete the Final Practical Application in his own organization.

This program is recommended for:
a) people who have acquired occupational or professional training who can combine their backgrounds from vocational or professional programs with sound business education to enable them to obtain advancement in the management areas associated with their specialty fields, and
b) business owners, professionals, executives, managers and supervisors who want to learn and apply new skills to their existing organizations.

Program: Administrative Management Approximate Weeks: Full Time: 40 Hours Per Week = 29 Half Time: 20 Hours Per Week = 58 Part Time: 10 Hours Per Week = 116		Instructional Clock Hours: 1060 Semester Credit Hours: 35 1/3 Continuing Education Units: 106
Required Courses: Basic Study Manual How to Get Along With Others How to Get Along With Others Apprenticeship Handling the Ups and Downs in Life Handling the Ups and Downs in Life Apprenticeship Personal Values and Integrity Personal Values and Integrity Apprenticeship Improving Business Through Communication How to Effectively Handle Work How to Effectively Handle Work Apprenticeship Ethics for Business Survival Ethics for Business Survival Apprenticeship Formulas for Business Success Management by Statistics Management by Statistics Apprenticeship Executive Basics Basic Organization		Basic Organization Apprenticeship How to Expand Your Company by Making Planning Become an Actuality How to Expand Your Company by Making Planning Become an Actuality Apprenticeship How to Increase Efficiency in Your Company How to Increase Efficiency in Your Company Apprenticeship How to Increase Profits Through Proper Financial Planning How to Increase Profits Through Proper Financial Planning Apprenticeship How to Write Effective Company Policy How to Write Effective Company Policy Apprenticeship How to Evaluate and Predict Human Behavior How to Get Things Done Administrative Management Final Practical Application

 
Management Strategies
Businesses and organizations move through different operating states from infancy through maturity. They also experience different operating states on a shorter term basis. Whether or not an organization expands or contracts, endures or succumbs, is dependent upon the knowledge and ability to execute the correct management strategy for the correct operating state. This program addresses the stages of growth and decline and the appropriate strategies for each condition.

The program covers basic study skills, identification of the various operating conditions of an organization or any section of an organization and the steps that can be taken to improve the operating condition at any given time. It also covers how to measure the production of an organization or its parts, how to keep and graph statistics, and how to use statistics for management decision making.

A faculty-supervised Final Practical Application requires the student to analyze a business or professional practice, determine which production statistics it should be keeping, make graphs of these statistics, determine the correct sequence of steps that should be taking to improve the condition, and help the organization carry out these steps. This Final Practical Application may be done in the student’s own business or organization.

This program is recommended for business owners, professionals, executives, managers, office managers and supervisors who want to improve their management skills.

Program: Management Strategies Approximate Weeks: Full Time: 40 Hours Per Week = 6 Half Time: 20 Hours Per Week = 12 Part Time: 10 Hours Per Week = 24 Instructional Clock Hours: 180 Semester Credit Hours: 6 Continuing Education Units: 18		Required Courses: Basic Study Manual Formulas for Business Success Management By Statistics Executive Basics Management Strategies Final Practical Application

 
Management Enhancement
The only reason that organizations struggle or fail to succeed is that the people who run them are missing the knowledge or skill to identify and handle the problem confronting the organization. Anyone who wants to have a successful career as an executive or manager must constantly improve his knowledge and skills. This program is designed to enhance the management skills of working executives or managers.

The program covers basic study skills, communications, how to evaluate and predict human behavior, management strategies, how to use statistics and graphs in management, strategies for improving conditions in organizations and basic executive knowledge and skills.

This program is recommended for business owners, professionals, executives and managers who want to enhance their management knowledge and skills.

Program: Management Enhancement Approximate Weeks: Full Time: 40 Hours Per Week = 7 Half Time: 20 Hours Per Week = 14 Part Time: 10 Hours Per Week = 28 Instructional Clock Hours: 230 Semester Credit Hours: 7 2/3 Continuing Education Units: 23		Required Courses: Basic Study Manual Improving Business Through Communication How to Evaluate and Predict Human Behavior Formulas for Business Success Management By Statistics Executive Basics

 
How to Manage People
Management involves more than just knowing what should be done in a business or organization; it also involves knowing how to get others to do what should be done. Anyone in charge of others has to be able to get others to get things done. This program teaches the knowledge and skills needed to effectively manage people. It covers basic study skills, interpersonal relationship skills, communication skills, business ethics, how to evaluate and predict human behavior, and tools to help others operate more ethically, productively and effectively.

A faculty-supervised Final Practical Application requires the student to apply the knowledge and skills learned in business and organizational management situations.
This program is recommended for:
a) people who would like to move into supervisory or management positions but are inexperienced in supervising or managing others,
b) people who have recently been promoted into management or supervisory positions, and
c) business owners, professionals, executives, managers and supervisors who want to improve their people management skills.

Program: Regarded Full Time: 40 Hours Per Week = 9 Half Time: 20 Hours Per Week = 18 Part Time: 10 Hours Per Week = 36 Instructional Clock Hours: 300 Semester Credit Hours: 10 Continuing Education Units: 30		Required Courses: Basic Study Manual How to Get Along With Others How to Get Along With Others Apprenticeship Handling the Ups and Downs in Life Handling the Ups and Downs in Life Apprenticeship Personal Values and Integrity Personal Values and Integrity Apprenticeship Improving Business Through Communication Ethics for Business Survival Ethics for Business Survival Apprenticeship How to Evaluate and Predict Human Behavior Formulas for Business Success How to Manage People Apprenticeship

 
Financial Planning for Business Owners and Professionals
This program is a non-technical, non-accounting program which teaches small business owners and professionals how to manage their financial resources on a short term, medium term, and long term basis to increase profits and build reserves. The program includes basic study skills, management strategies, how to use statistics and graphs in decision-making, executive basics, planning skills, and financial management skills. All of these elements combine to enhance financial planning and decision making.

A faculty-supervised Final Practical Application requires the student to summarize the knowledge and skills learned on the course by setting up a financial planning system which improves the financial condition of a business or organization.

This program is recommended for business owners, professionals, executives and office managers.

Program: Financial Planning for Business Owners and Professionals Approximate Weeks: Full Time: 40 Hours Per Week = 7 Half Time: 20 Hours Per Week = 14 Part Time: 10 Hours Per Week = 28 Instructional Clock Hours: 240 Semester Credit Hours: 8 Continuing Education Units: 24		Required Courses: Basic Study Manual Formulas for Business Success Management By Statistics Executive Basics How to Expand Your Company By Making Planning Become an Actuality Financial Planning Financial Planning Final Practical Application

 
How to Design an Optimum Organizational Structure
Most small businesses and professional practices begin with a few people who know all or many aspects of the business and the functions are handled according to who is available or most familiar or as needed. The distinction between duties, responsibilities and authorities are often not clear-cut. An organization run in this manner can never expand beyond a handful of employees. The owner of this type of organization is usually overworked and spends his time putting out fires instead of planning for expansion or forward progress.

This program covers the functions that must be present in any organization, how the functions interact and affect each other, and how things should flow through an organization. It teaches the tools needed to design an organization and correctly sequence the basic organizational functions. It covers basic study skills, business ethics, organizational design knowledge and tools.

A faculty-supervised Final Practical Application requires the student to apply the knowledge and skills learned to design an organizational structure and implementation plan for a business or organization.

This program is recommended for business owners, professionals, executives, managers and office managers.

Program: How to Design an Optimum Organizational Structure Approximate Weeks: Full Time: 40 Hours Per Week = 5 Half Time: 20 Hours Per Week = 9 Part Time: 10 Hours Per Week = 18 Instructional Clock Hours: 150 Semester Credit Hours: 5 Continuing Education Units: 15		Required Courses: Basic Study Manual Ethics for Business Survival Basic Organization Basic Organization Final Practical Application

 
Improving Business Communication
A major factor in the success of any business or organization is the speed and quality of communication. This program is designed to give the student the tools needed to improve communications in his or her workplace.

This program covers basic study skills, information and drills on interpersonal communication, effective interoffice communications, communications tools for increasing efficiency and communications skills that enable one to get others to get things done.

Faculty-supervised apprenticeships require the student to apply the knowledge and skills learned in a business or organizational setting.

This program is recommended for business owners, professionals, executive, managers, office managers and supervisors who want to improve communication in their work environment.

Program: Improving Business Communication Approximate Weeks: Full Time: 40 Hours Per Week = 6 Weeks Half Time: 20 Hours Per Week = 12 Weeks Part Time: 10 Hours Per Week = 24 Weeks Instructional Clock Hours: 190 Semester Credit Hours: 6 1/3 Continuing Education Units: 19		Required Courses: Basic Study Manual Improving Business Through Communication How to Increase Efficiency in Your Company How to Increase Efficiency in Your Company Apprenticeship How to Get Things Done

 
Marketing and Public Relations
Marketing and public relations are the means by which any business or organization reaches its customers. Effective marketing and public relations determine the success of the enterprise. This certificate program teaches the basics of marketing, public relations and sales from the initial conception of a product or service, the packaging of the product or service, and taking the product or service out to the marketplace.

This program covers basic study skills, interpersonal relationship skills, communication skills, business ethics, how to evaluate and predict human behavior, management by statistics, how to write effective plans and programs, how to write effective company policy, financial planning, public relations and marketing surveys, the basic elements of public relations and the role of public relations in marketing, advertising, sales promotion, development of advertising strategy, media strategy, and sales promotional strategy.

A final faculty-supervised Final Practical Application requires the student to summarize the knowledge and skills learned in the program by designing and carrying out a public relations or marketing campaign or project for a business or professional practice.

This program is recommended for:
a) people currently employed in marketing and public relations positions who want to gain new knowledge and skills,
b) people who have acquired occupational or professional training who can combine their backgrounds with marketing and public relations knowledge and skills to enable them to obtain a position in marketing or public relations associated with their specialty fields, and
c) Business owners, professionals or executives who want to become more effective in managing the marketing and public relations functions of their companies or professional practices.

Program: Marketing and Public Relations Approximate Weeks: Full Time: 40 Hours Per Week = 16 Half Time: 20 Hours Per Week = 32 Part Time: 10 Hours Per Week = 64 Instructional Clock Hours: 565 Semester Credit Hours: 18 2/3 Continuing Education Units: 56.5		Required Courses: Basic Study Manual How to Get Along With Others Handling the Ups and Downs in Life Personal Values and Integrity Improving Business Through Communication How to Effectively Handle Work How to Evaluate and Predict Human Behavior Formulas for Business Success Management By Statistics How to Expand Your Company By Making Planning Become an Actuality How to Write Effective Company Policy How to Increase Profits Through Proper Financial Planning How to Get Things Done Public Relations and Marketing Surveys Public Relations Marketing Public Relations and Marketing Final Practical Application

 
Public Relations Basics
Good public relations is an important element of any business or organization. This program covers the basic elements of public relations including publicity, promotion, opinion research, special events and press agentry. This course should bring about a complete overall image of the extent and power of the public relations profession and provide the basic skills needed to conduct public relations programs and activities.

A faculty-supervised Final Practical Application requires the student to summarize the knowledge and skills learned by planing and executing a public relations program for a business or organization.

This program is recommended for:
a) people who are currently working in public relations and
b) business owners, professionals, executives and managers who want to become more effective in managing the public relations functions of their companies or professional practices.

Program: Public Relations Basics Approximate Weeks: Full Time: 40 Hours Per Week = 7 Half Time: 20 Hours Per Week = 14 Part Time: 10 Hours Per Week = 28 Instructional Clock Hours: 220 Semester Credit Hours: 7 1/3 Continuing Education Units: 22		Required Courses: Basic Study Manual How to Get Along With Others in Business Public Relations and Marketing Surveys Public Relations and Marketing Surveys Apprenticeship Public Relations Public Relations Basics Final Practical Application

 
Marketing Basics
Marketing is a vital function for businesses or organizations offering a product or service. This program provides an introduction to the basic elements of marketing. It covers basic study skills, how to conduct surveys and gather market information, advertising, sales promotion, development of advertising strategy, media strategy and sales promotional strategy. It covers the basic elements of public relations as they relate to the marketing functions.

A faculty-supervised Final Practical Application requires the student to summarize the knowledge and skills learned on this program to design and execute a marketing program for a business or organization.

This program is recommended for:
a) people who are currently working in the field of marketing,
b) people who have acquired occupational or professional training who can combine their backgrounds from vocational or professional programs with marketing knowledge and skills to enable them to enter marketing positions associated with their specialty fields, and
c) business owners, executives, managers or professionals who want to become more effective in managing the marketing functions of their companies or professional practices.

Program: Marketing Basics Approximate Weeks: Full Time: 40 Hours Per Week = 8 Half Time: 20 Hours Per Week = 16 Part Time: 10 Hours Per Week = 32 Instructional Clock Hours: 270 Semester Credit Hours: 9 Continuing Education Units: 27		Required Courses: Basic Study Manual How to Get Along With Others Public Relations and Marketing Surveys Public Relations and Marketing Surveys Apprenticeship Public Relations Marketing Marketing Basics Final Practical Application

 
Sales Management
Without sales, no business can survive. The management of the sales function is vital to the success of any business organization. This program teaches the role of the sales manager in recruiting, organizing, training, compensating and managing the sales force.

It covers the knowledge needed in building an effective sales organization and controlling, motivating and evaluating the sales force.

Topics covered include basic study skills, interpersonal relationships, communication skills, how to evaluate and predict human behavior, business ethics, public relations and marketing survey techniques, the fundamentals of good salesmanship, management by statistics, financial planning, and how to write sales plans.

A faculty-supervised Final Practical Application requires the student to summarize the knowledge and skills learned by applying them to sales management situations in a business organization.

This program is recommended for:
a) sales people who want to move into sales management
b) sales managers who want to improve their knowledge and skills, and
c) business owners, executives or professionals who want to become more effective in managing the sales functions of their companies or professional practices.

Program: Sales Management Approximate Weeks: Full Time: 40 Hours Per Week = 13 Half Time: 20 Hours Per Week = 26 Part Time: 10 Hours Per Week = 52 Instructional Clock Hours: 470 Semester Credit Hours: 15 2/3 Continuing Education Units: 47		Required Courses: Basic Study Manual Improving Business Through Communication How to Get Along With Others Handling the Ups and Downs in Life Personal Values and Integrity How to Evaluate and Predict Human Behavior Formulas for Business Success Management By Statistics How to Effectively Handle Work How to Get Things Done Financial Planning How to Expand Your Company By Making Planning Become an Actuality How to Increase Want for Your Products Through Effective Sales Techniques Sales Management Final Practical Application

 
Sales Training
Effective sales people are very valuable to any business organization. Good salesmanship can be learned. This is an in-depth program designed to teach the student the knowledge and skills needed to be an effective and productive sales person.

The program covers basic study skills, communications skills, interpersonal relationship skills, business ethics, how to evaluate and predict human behavior, public relations and marketing surveys, and the fundamentals of personal selling and salesmanship.

Role-playing and drills are extensively used to help the student learn various sales techniques and skills.

A faculty-supervised Final Practical Application requires the student to use the knowledge and skills learned in the course to design and makes sales presentations to prospects and to close sales in actual personal selling situations.This program is recommended for:
a) people who have acquired occupational or professional training who can combine their backgrounds with sales skills to enter into a sales position associated with their specialty field, and
b) people who are currently employed in sales positions who want to improve their personal selling skills.

Program: Sales Training Approximate Weeks: Full Time: 40 Hours Per Week = 10 Half Time: 20 Hours Per Week = 20 Part Time: 10 Hours Per Week = 40 Instructional Clock Hours: 340 Semester Credit Hours: 11 1/3 Continuing Education Units: 34		Required Courses: Basic Study Manual Improving Business Through Communication How to Get Along With Others How to Get Along With Others Apprenticeship Handling the Ups and Downs in Life Handling the Ups and Downs in Life Apprenticeship Personal Values and Integrity Personal Values and Integrity Apprenticeship How to Evaluate and Predict Human Behavior Formulas for Business Success Public Relations and Marketing Surveys How to Create Want for Your Products Through Effective Sales Techniques Sales Training Final Practical Application

 
Sales Basics
The selling process from product knowledge, prospecting, sales presentations, and personal selling skills are covered. The program includes basic study skills, communications skills as well. Roll playing and drills on sales techniques and sales situations are used to help the student apply the knowledge to personal selling situations.

A faculty-supervised Final Practical Application requires the student to use the knowledge and skills learned to design sales presentations and make sales in a business organization.

This program is recommended for:
a) people employed in sales who want to improve their personal selling ability.

Program: Sales Basics Approximate Weeks: Full Time: 40 Hours Per Week = 5 Weeks Half Time: 20 Hours Per Week = 10 Weeks Part Time: 10 Hours per Week = 20 Instructional Clock Hours: 160 Semester Credit Hours: 5 1/3 Continuing Education Units: 16		Required Courses: Basic Study Manual Improving Business Through Communication How to Create Want for Your Products Through Effective Sales Techniques Sales Basics Final Practical Application

 
Basic Skills for the Workplace
This program is designed to help the student deal with the day to day problems and stresses of the workplace more effectively and to increase the student’s potential job security. The program covers basic study and learning skills, interpersonal relationship skills, business ethics, communication skills, knowledge and tools to increase efficiency and effectiveness on the job, and knowledge and tools for improving one’s condition and status within a business or organization.

The student must demonstrate ability to apply the knowledge and skills learned in the program by completing apprenticeships in various organizations. All apprenticeships are done with faculty supervision.

This program is recommended for:
a) people who are currently employed and experience problems at work related to getting along with others, communication skills, stress, and burnout.

Program: Basic Skills for the Workplace Approximate Weeks: Full Time: 40 Hours Per Week = 8 Half Time: 20 Hours Per Week = 16 Part Time: 10 Hours Per Week = 32 Instructional Clock Hours: 270 Semester Credit Hours: 9 Continuing Education Units: 27		Required Courses: Basic Study Manual How to Get Along With Others How to Get Along With Others Apprenticeship Handling the Ups and Downs in Life Handling the Ups and Downs in Life Apprenticeship Personal Values and Integrity Personal Values and Integrity Apprenticeship Improving Business Through Communication How to Effectively Handle Work Ethics for Business Survival Ethics for Business Survival Apprenticeship Formulas for Business Success

 
Improving Interpersonal Relationships
The ability to successfully work with all types of people, including those who are difficult to get along with, is vital to success at work. The purpose of this program is to help the student to effectively relate to others in the workplace whether they are coworkers, employees, seniors, customers or others.

The program covers basic study skills, communication skills, interpersonal relationship skills, and business and personal ethics issues. Also included are practical exercises and drills in which the student must practice the knowledge and skills learned.

Faculty-supervised apprenticeships require the student to apply the knowledge and skills learned in business or organizational settings.

This program is recommended for:
a) anyone who wants to improve his or her ability to relate to others in the workplace.

Program: Improving Interpersonal Relationships Approximate Weeks: Full Time: 40 Hours Per Week = 5 Half Time: 20 Hours Per Week = 9 Part Time: 10 Hours Per Week = 18 Instructional Clock Hours: 160 Semester Credit Hours: 5 1/3 Continuing Education Units: 16		Required Courses: Basic Study Manual How to Get Along With Others How to Get Along With Others Apprenticeship Handling the Ups and Downs in Life Handling the Ups and Downs in Life Apprenticeship Personal Values and Integrity Personal Values and Integrity Apprenticeship Improving Business Through Communication Ethics for Business Survival